Returns

Online returns: You can create a return request from the link in your order confirmation email. Please notify us as soon as possible, and within no more than14 days of receiving your order. For more details see our returns policy.

We can send a Royal Mail postage label and QR code to you for your return, the cost of which will be deducted from your refund. Or you are welcome to return your item using your choice of courier, but we recommend using a tracked service.

Our return address is: To Boot, 37 Church Street, Malvern, WR14 2AA.

Shop returns: We do not normally refund fitted shoes. Any return will be at the discretion of the staff working at the time and refunded as a credit note. We do not accept returns of SALE shoes.